Shipping and Returns
What are your shipping costs?
We charge a low $4.90 to ship single bottles anywhere in United States. Shipping is FREE on all orders over $50.
What shipping methods do you offer?
Standard shipping is U.S.P.S. Priority Mail. *UPDATE* Due to the U.S.P.S. slow down, we are now offering UPS and Fedex shipping options. Depending on your location, shipping via these methods may be as expensive as the bottle itself. We regret that this may occur, and only offer these methods to customers who desire a more predictable shipping arrival time.
My bottle was damaged! What do I do?
Ugh! We're sorry to hear that. Contact us with 14 days and send us a picture. We will either send out a replacement, or refund your order.
Are you open during COVID-19?
Yes we are! Unfortunately our deliveries have been impacted by the virus, and U.S.P.S. slowdown. We'll do our best to get the delivery shipped same day or next day, but once it leaves our hands, we have little to no control over how soon it will arrive. Please note that we've added UPS and Fedex shipping methods for those that desire a more predictable delivery method.
Can you ship non-alcoholic drinks like Sacré?
Yes! Because Sacré contains zero alcohol, it is legal to ship anywhere.
Issues shipping with USPS during COVID 19?
The current slowdown in USPS has effected delivery times for free shipping and discount shipping options. We are still offering free shipping, and a discounted shipping, but can not guarantee delviery times. FedEx and UPS are available but will cost extra.
Can you ship overseas or internationally?
Yes, we can! Shipping rates can be a little pricey, but almost anything is possible.
How does free shipping or discounted shipping work?
Woodnose is using USPS Flat Rate, and USPS Priority to provide free or discounted shipping.
Can you ship UPS or FedEx?
Yes, additional shipping cost required for these methods.